Privacy Policy

Western Suburbs Leagues Club, Illawarra Limited ABN 29 000 964 152 and our related entities appreciate that privacy is very important to people. Wests Illawarra has adopted this Privacy Policy as we recognise the right of our members and guests to keep their personal information private. This Privacy Policy covers Wests Illawarra's treatment of personally identifiable information that we collect or hold. Like many other organisations, Wests Illawarra must comply with the National Privacy Principles contained in the Privacy Act when dealing with personal information. The information we collect includes general information about you, such as your name, address, contact details and other Clubs you belong to when you apply for membership to Wests Illawarra. This information is required under the Corporations and/or Registered Clubs Acts. We may also collect this and other types of personal information, such as your membership number, during the course of dealing with you, for example when you wish to obtain goods or services from Wests Illawarra and when you participate in contests and promotions or return feedback forms. In the interests of security and safety, and the comfort of members and guests, Wests Illawarra also operates video cameras within the Club premises and may collect unsolicited personal information in the course of investigating complaints or pursuing disciplinary proceedings. Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to accept your application for membership or provide you with access to our services.If you choose to interact with Wests Illawarra anonymously or with a pseudonym you will be unable to access some of the club's facilities and member services. When entering the premises, Wests Illawarra is required to collect your personal information as outlined in Section 31 of the Registered Clubs Act 1976. Users can generally visit the Wests Illawarra website without revealing who they are or other personal information. Wests Illawarra will not collect any personal information about visitors to the website except when they knowingly provide it. Your personal information is collected via the website when you knowingly subscribe and submit your details to receive our enewsletter. This is an opt-in system, and you can unsubscribe at any time via the link at the bottom of each email campaign we send. Your contact details and membership number will be collected when you apply for an online members login via our members portal. This is to verify your identity. Your personal information will be collected when you purchase goods (for example: online membership or tickets) via our website. Wests Illawarra also collects solicited personal information indirectly, through publicly available sources or through our social media sites like Facebook and Twitter, who disclose to their users that their personal information is provided to businesses. How we use your information. Wests Illawarra will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows:

(a) To establish and maintain your membership to Wests Illawarra, including displaying your name and address in the club prior to considering your membership application (as required by law) and providing you with newsletters, quarterly magazines, annual reports and other information necessary to allow you to play an active role in Wests Illawarra, such as information about candidates standing for election to the board of Wests Illawarra;

(b) To provide the products or services you have requested from Wests Illawarra;

(c) To answer your inquiry;

(d) To register you for events, promotions or competitions;

(e) To assist us to make Wests Illawarra's sites, services and products more valuable to our members and guests;

(f) For direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications; 

(g) To third parties where we have retained those third parties to assist us to operate the Club and provide the products or services you have requested, such as marketing consultants and promotions companies, catering and event coordinators, businesses operating from our premises, website hosts and IT consultants, electronic gaming organisations, and our professional advisers such as management consultants, lawyers and accountants. This information will not be disclosed overseas unless specified; and 

(h) To different parts of Wests Illawarra and associated clubs to enable the development and marketing of other products and services and to improve our customer service in general.

Access to your information

You can access the personal information that Wests Illawarra holds about you by contacting the Wests Illawarra Privacy Officer as set out below. We will provide you with a copy of your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access. If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy. 

Security - Personal Information provided in venue

Wests Illawarra will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not a secure method of transmitting information. Accordingly, Wests Illawarra cannot accept responsibility for the security of information you send to or receive from us over the Internet of for any unauthorised access or use of that information. 

Security - Website

Wests Illawarra is a secure website with a current SSL Certificate. No personal information is collected through This website does not use Cookies. 

Changes to this Privacy Policy

Wests Illawarra may amend this Privacy Policy from time to time by posting the amended version on our website at We suggest that you visit our website regularly to keep up to date with any changes.

Contacting us

If you would like any further information, or have any queries, problems or complaints relating to Wests Illawarras Privacy Policy or our information handling practices in general, please contact our Privacy Officer by emailing calling 02 4239 5800 or writing to PO Box 349, Unanderra 

Aster Group Social Media Guidelines

The Aster Group is focused on making sure our members and guests have a great time when they visit our venues.In the interest of maintaining our positive reputation there are a few simple house rules (below).These rules are important, and we kindly ask that you bear them in mind. (We really don't want to remove any posts, or prevent anyone from posting).This is a space for you to chat about the Aster Group and it's venues, and your experience of visiting each club, we want to make sure it as enjoyable as possible.We welcome friendly and informative discussions and constructive feedback.

Social Media House Rules

We ask that you make sure your posts do not contain:

1. Offensive language /swear words

2. Words or sentences in languages other than English

3. Threatening or offensive comments

4. Information on unrelated products.We will remove any fans that don't post according to the rules, Please keep in mind that if you are a member of the Aster Group, the same rules apply on our websites and related social media sites as they do if you were visiting our sites. Thanks, and we look forward to your posts.